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Frequently Asked Questions

Find answers to common questions about our service. For more help, contact our support team.

No, a referral is not required to book an initial appointment with our nurse practitioner. However, a valid GP referral is required to see the psychiatrist and to access Medicare rebates for these appointments.

We offer a wide range of cognitive and mental health services, please see our “services” page for more information.

Yes. We accept referrals for WorkCover, the Department of Veterans’ Affairs (DVA), and other third party funding arrangements. This includes assessments and clinical treatment where appropriate.

Fees vary depending on the appointment type. Medicare rebates may reduce out of pocket costs, and the Medicare Safety Net may further lower fees once thresholds are reached.